Common Theme Installation Problems

“Are you sure you want to do this?”
If you get the “Are you sure you want to do this” message when installing Billio via WordPress, it means you have an upload file size limit. Install the theme via FTP if this happens, or ask your hosting company to increase the limit.

Missing stylesheet file
If you get an error saying that the stylesheet is missing, then you have uploaded the wrong folder. Please check that you are uploading the theme_name.zip within the Theme Files folder.In order to download the theme files package, please log in to Themeforest. Navigate your mouse over your profile name, then go to the Downloads page. Click on the Download button and you will get a few options to download: All files & documentation ; Installable WordPress file only ; License certificate & purchase code (PDF) ; License certificate & purchase code (text). Click theInstallable WordPress file only

Installable WordPress file only

Zip file extraction error

If you encounter zip extraction error. Please use 7-zip software to uncompress the file.

 

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