Hi, sorry we are closed on the weekends. But don’t worry, You can still open a new ticket at any time, we will be back on Monday at 08.00 GMT+7 and we will reply to you as soon as possible. If you have an issue, you might want to check out our Knowledge Base archive first (https://detheme.helpscoutdocs.com/). Thank you for your understanding.
(Please note that support services will be closed or responded with a limited time during national holidays.)